
Nakhrro artwork guide
FAQ
Clear answers on authenticity, materials, framing, delivery and care.
Is this artwork genuinely hand-painted?
Yes. Each original is individually painted by hand, so its brushwork and small natural variations are part of its authenticity.
Will I receive the exact artwork shown?
Ready-to-ship originals are the artwork shown. Commissioned or made-to-order pieces are painted individually and may have slight natural variations.
What materials are used?
The cloth, pigments and techniques are stated in the artwork details. Genuine gold or silver is used only where specifically mentioned in the listing.
Does the original include a Certificate of Authenticity?
Yes. Every hand-painted original includes a Nakhrro Certificate of Authenticity confirming the artwork, medium and size, with artist details where available.
Is framing included?
Framing is included only when a framed option is selected or the listing specifically states it. Otherwise, the artwork is supplied unframed.
Can the artwork be customised?
Selected originals can be commissioned in another size, palette or composition. Pricing and timelines are confirmed before payment.
How is the original packed and delivered?
We ship worldwide. Every original is protected according to its size and medium, with secure crating where required. Commissioned timelines are confirmed before payment.
What if the original arrives damaged?
Hand-painted and commissioned works cannot be returned for a change of mind. Report transit damage with photographs or an unboxing video within 24 hours of delivery and we will resolve it promptly.